terms and conditions

We are taking all precautions to ensure that your orders are packed in the safest way possible and abiding all health Canada regulations and recommendations. 

Shipments

Canada

All orders are shipped via Canada Post. Shipping costs are calculated based on location, order volume and type of shipping. Shipping costs will be displayed at checkout. 

Shipping time varies depending on the location in Canada **Due to COVID-19, delivery times are not guaranteed, and delays may occur.

US

Orders are shipped via Canada Post/USPS. 

Shipping costs are calculated based on location, order volume and type of shipping. Shipping costs are displayed at checkout. 

Any extra duties/taxes are the responsibility of the consumer.

Shipping time varies depending on the location in the US. *Due to COVID-19, delivery times are not guaranteed, and delays may occur. 

Order fulfillment 

We are working fast to get your orders ready as quickly as possible! At this time, shipment orders placed Monday - Friday are being processed within 1-3 business days. Orders placed after 12pm Friday are processed the following Monday. 

Toronto Local Delivery

Contactless delivery is available for certain areas in Toronto. You will be offered a Local Delivery option at check out if your delivery address falls within our delivery radius. Local Toronto delivery’s are made on Saturdays. You will be notified when your package arrives.

Checking on the status of your order

Canada Post Shipping: You will receive a shipping notification along with a tracking number once your order has been shipped. 

 

Refunds / Exchanges

We regret that we cannot offer exchanges or credit on goods that have been opened or used. However, if you are not satisfied for any reason, please contact us and we will work with you to ensure that you are happy with your S&CO experience. 

Should you have any questions or concerns, please contact us at scowellness@gmail.com